Scope of policy

We, Amigo Project Ltd, (trading as Vyou), (the “Company”) are committed to protecting and respecting your privacy.

This Privacy Policy (together with our Terms and Conditions) applies to your use of: (i) our website vyou.co and / or (ii) our Platform, Vyou, (collectively, the “Company Platforms”), and any of the services accessible through the Company Platforms, (“Services”).

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

We may for some purposes act as Data Controller for the purposes of applicable data protection laws (including the EU General Data Protection Regulation 2016/679 – “GDPR”) (“Data Protection Laws”).  We are registered in England and Wales under company number 11310813 and have our registered office at 12 Raley Road, Locks Heath, Southampton, Hampshire, England, SO31 6PD.

Any third parties that we provide your data to may also be data controllers for the purpose of the Data Protection Laws and at that stage use of your personal data will be governed by the privacy policy of the individual third party.

Information we may collect from you

We may collect and process the following data about you:

Information you give us (Submitted Information): you may give us information about you by filling in forms on the Company Platforms, or by corresponding with us (for example, by email. This includes information you provide when you register to use or subscribe to any of our Services, use our website to, access and download documents such as white papers and when you report a problem with any of the Services. The information you give us may include:
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Name
Address (including postcode)
E-mail address
Phone number
Your username and password
Organisation

Information we collect about you and your device: Each time you use the Company Platforms we may automatically collect the following information:
Technical information, including the type of device you use, your device location, a unique device identifier (for example, your Device’s IMEI number, the MAC address of the Device’s wireless network interface), time zone setting and time access content, (Device Information);
Details of your use of the Company Platforms including, but not limited to, traffic data and location data, (Log Information).
We will collect personal conversations between personal/CoachBot and participants, and if it’s possible, team conversations.
If you contact us, we may keep a record of that correspondence.

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Why we collect your personal data

Your personal data is collected primarily so that you can effectively use the Company Platforms and the associated Services. To train our models with informal conversations in order to provide enhanced services to the Users.  In using the Company Platforms the lawful basis for processing your personal data will either be: (a) to meet the contractual obligations relating to the provision of the Services; or (b) in some instances you may be required to provide your explicit consent to the following use of your personal data:

Contact by us for the administration of the Services provided by the Company Platforms, or to provide you with information regarding the Company and its associated Services;
To enable you to receive marketing and other communication in relation to services and other offerings provided by the Company, including invitations to submit surveys;
To aggregate your personal data with others personal data into a non – identifiable form in order to carry out analysis of our users for internal business purposes and for the purposes of third-party reporting.

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Disclosure of your information

We may disclose some or all the Submitted Information and/or your contact details that we collect from you when you register or use the Company Platforms to third parties on an aggregated basis.

We may disclose your Submitted Information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Amigo Project Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its users will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.
Enforce or apply our Terms & Conditions and any other agreements or to investigate potential breaches; or
Protect the rights, property or safety of Amigo Project Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

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Where we store your personal data

The data that we collect from you is transferred to, and stored at, a destination within the United Kingdom complying with UK data protection law. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password that enables you to access certain parts of the Company Platforms, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Company Platforms; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We may collect and store personal data on your device using application data caches and browser web storage (including HTML 5) and other technology.

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Cookies

Our Company Platforms uses cookies to distinguish you from other users of the Company Platforms however, it does not identify you personally. This helps us to provide you with a good experience when you browse our Company Platforms and allows us to improve our Company Platforms. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Cookies we use
Here are the types of cookies we use on our Website and what they do:

Strictly necessary cookies
These are cookies that are required for the operation of our Company Platforms.

Analytical cookies
Analytical cookies allow us to monitor user behaviour on our Company Platforms.  This enables us to analyse user journeys and improve the structure of and content on the Company Platforms.

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Your rights

In accordance with applicable Data Protection Laws, you have the right to access your personal data, the right to rectification, a right to restrict our processing activities of your data and a right of erasure.

You have the right to ask us not to process your personal data for any marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You will be required to provide your consent to the processing of your submitted information by checking certain boxes in the Company Platforms. You can contact us at hello@vyou.co for further information.

The Company Platforms may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which the Company Platforms or the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

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Access to information

The applicable Data Protection Laws give you the right to access information held about you. Your right of access can be exercised in accordance with such Data Protection Laws. You will not have to pay a fee to access your personal data (or exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

You can exercise the right at any time by contacting us at hello@vyou.co.

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Changes to privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or when you next start the Company Platforms including where we are required to obtain either revised or additional consent from you with regards to the collection, transfer and processing of your personal data. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the Company Platforms or the Services.

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Contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to finance@vyou.co.

Signed as by JON STANNERS, a Director acting for and on behalf of The Company AMIGO PROJECT LIMITED.